It’s no secret that ATMs perform multiple functions that heavily rely on their connectivity, but what does it really mean to have managed connectivity for ATMs? Being that ATMs interact with cash in various ways every single day, they perform better when a managed solutions provider is watching over them to make sure they are running at optimal efficiency.
Their job is too important to be hindered by poor connectivity, which is why they need a managed solution to provide connectivity they can count on. Here are 5 reasons why your ATM needs managed connectivity.
1. Support. Managed connectivity through OptConnect gives you access to 24×7 support. This support means that if your machine goes down at 3am you’ll always have someone to call. Day or night, you can rely on a team of connectivity specialists to get you back up and running in no time. When deciding upon a wireless provider, knowing what their support hours are is crucial.
2. Customer Dashboards. OptConnect gives customers access to a robust online dashboard where they can view their devices, check the health of those devices, see real-time signal strength, restart devices remotely, and much much more. Access to this data improves the operator’s ability to keep their ATMs online and understand exactly how each machine is working. Rather than having to physically visit each location to check on a device, you can do so from the comfort of your office, home or anywhere you have access to the internet from your mobile or desktop computer. Not all customer dashboards are created equal so make sure you understand what features and benefits are available to you.
3. Time Savings. Tired of having to go to different companies to get the necessary pieces for your connectivity set up? With OptConnect’s managed solution, all of the components from hardware, data plan, antennas, ethernet cables, set-up instructions, etc. are included in the box so all you have to do is plug it in. When time is money, a one-stop-shop is the way to go.
4. Peace of mind. As an ATM operator, the last thing you need is one more thing to worry about. With OptConnect’s managed solution you get the peace of mind that your device and the carrier network you are on are constantly being monitored, evaluated, and promptly dealt with if an issue ever does arise. We take care of the details so that you can spend more time working on your business and rest assured that ATM connectivity will not be the headache that is used to be.
As you can see there are many ways that managed connectivity for ATMs can benefit your business. You’ll get the most out of your ATM without having to handle every single detail yourself.
As the premier wireless data provider for ATMs, OptConnect has the hardware, the network connections, the software, and the monitoring and support to make your ATM deployment simple and secure.
Click here for more information on getting set up with OptConnect.